What our customers say
WHAT OUR CUSTOMERS SAY ABOUT OUR WORK
Inset installation in Street
Thank you for an excellent job
Excellent Service - Thank you.
Yeovil Oct 16
Been a pleasure to have the installation team in our house, though they could do with a new broom!!
Buckland Newton - Dorset Oct 16
F.T.A. of James
Really pleased with out Gazco gas log burner. Thank you so much for your help in getting us what we wanted. It looks really lovely and totally transforms our lounge.
Sue and Geoff Wilton
Just wanted to let you know how very pleased we are with the work done by Martin & Luke this week.
They were both very professional, courteous, skilled and friendly – a credit to your workforce.
When we had to completely change the log burner Martin was so very helpful. Also when we had to re-visit the showroom, Tom was equally helpful.
Also on our initial visit to the showroom Richard was very helpful and informative.
All in all, everyone we have had contact with, including Lewis, who did the original survey, was helpful and friendly.
Thanks – Jonathan & Liz McClelland
Delighted, perfect service and customer relations, highly recommended.
Taunton July 2016
Many thanks for a great job, will certaily recommend you.
Taunton July 2016
On time, polite, tidy
Seaton July 2016
Excellent, thank you.
East Stour July 2016
Very helpful fitters and surveyor who offered good suggestions to overcome difficulties encountered during installation, good quality workmanship and we are very pleased with our new stove.
Weston-Super-Mare July 2016
Just a note say thank you to all the team who were involved in the purchase and installation of my new gas stove.
I would also like to say Martin and Luke who installed this and did the alterations to my chimney breast were excellent, and kept the mess to a minimum ,clearing up after themselves.They both worked really hard and I would have no hesitation in recommending Sandpits to my friends.
It was a delight to find a company that was so helpful throughout.
Brilliant boys, many thanks
Chard May 2016
Fivehead May 2016
Thank you for an excellent installation
Thank you for a great job
West Buckland April 2016
Great service, painless and the stove looks great.
Minehead April 2016
I am writing to say how very pleased I am with the installation of the new heating system at the above address. The system itself is perfect and exactly what I wanted.I can honestly say that from start to finish, your customer service has been second to none. Everyone has been polite, professional, helpful and so easy to deal with. Please thank for me Tom, for his initial report and for explaining everything to me so clearly; Luke and Kieron for fitting the system this week & for cleaning up brilliantly afterwards; & Amber for sending me the paperwork so promptly.
I will certainly use Sandpits again & will definitely recommend your company.
Templecombe April 2016
Fitters very efficient and friendly, I am very pleased with the stove. Thank you.
Street April 2016
Very pleased with martins work and customer service. Thank you
Cossington April 2016
Very good, workers clean and tidy and polite
Taunton April 2016
Thank you for the job, it is perfect, looks beautiful and she is so happy with it! The guys who installed it were fantastic!
Bower Hinton April 2016
We were told that your reputation was for good work but a bit expensive. But we have no complaints on either score. Having read the comments from other customers, there's not much new left to say - Everybody we dealt with from shop to installation was unfailingly pleasant and helpful. Tom is a fountain of knowledge and we only wish we could take in all the information he gave us. You deserve all the credit you get. An excellent job, well done and thank you very much.
Friendly polite and excellent team who fitted the woodburner, very many thanks for a job well done.
Hambridge - March 2016
Very good service
Greinton - March 2016
Very professional service, fitter have been stars, very handy advice given on how to use our new woodburner to maximum effect. We are delighted with the results. Thank you.
Westonzoyland - March 2016
Excellent service, very professionaland respectful of the property. Took the time to explain what had been doneand answer my questions. Great Job
Efficient and tidy installation, thank you
Wellington Feb 2016
Fitters have done a terrific job, polite, well mannered and professional. Very pleased.
Highbridge Jan 2016
Cheerful, happy and helpful installation team.
Woolavington Jan 2016
Cheerful and efficient, thank you
Bishops Lydeard Jan 2016
Fitters worked hard to overcome the difficulties with the chimney and ensured the job was done in 1 day...Good work.
Bridgwater Jan 2016
A job well and cheerfully done, many thanks.
Very professional team, pleased with the fire and surround.
Very professional clean and efficient service
Somerton - December 2015
Professional and courteous at all times, job well done.
Taunton - December 2015
Very good team installing fire
Weston-Super-Mare - December 2015
Super job, very happy with the installation job, very professional.
Sherborne - December 2015
Good work and friendly and courteous engineers - very professional.
Horton - December 2015
As always, a pleasure dealing with Sandpits and all your staff, even the dog was happy to have you in the house! (except with the ladder)
Martock - December 2015
I have been very impressed with your staff overall, the installation has been carried out carefully and efficiently. I would recommend you to other people, I look forward to using my new Clearview stove. Many thanks.
Dorset - December 2015
Very pleased with the work that has been carried out, very pleasant young men they left everything clean and tidy.
Curry Mallet - December 2015
Job done efficiently and tidily, clear communication. Thank you.
Ilminster - December 2015
Very happy with installation and service
Ash Nov 2016
Workmanship of a high standard, carried out professionally in a quiet ad efficient manner, fitters clarified the stove instructions.
Chard Nov 2016
Would just like to say your team were a credit to your company, when they thought it wasn't going to happen they did not give up. Really enjoying the fire just wish it was colder so we could have it on every day. And thank you for explaining how it works.
Taunton - October 2015
V good professional job
Brent Knoll - October 2015
Very polite chaps,clean good workers, I would recommend them.
Huish Episcopi - October 2015
Fantastic job, very professionalservice. many thanks
Lyme Regis - October 2015
Excellent Service. Clean tidy and very helpful
Milborne Port - October 2015
Helpful - Good service
Charlton Musgrove - October 2015
Fitters were tip top in doing the installation and briefing once the work was completed. many thanks.
Drimpton September 2015
Very pleased with the installation process. Fitters worked extremely well and dilligently. very pleased, thank you.
Compton Dundon October 2015
The 2 lads were very helpful and got on with the job. Thanks.
Henstridge August 2015
We found the installation team to be thoroughly professional and very helpful. They took great care to protect the carpets, fittings and furniture, explained everything very clearly and comprehensively. We would recommend them to anyone without hesitation.
Taunton August 2015
Excellent service, looks great.
Dorchester August 2015
We are very pleased with the work done by the fitters,their job was more difficult with the problem with the chimney brest but the finished job looks amazing. We would certainly recommend Sandpits to anyone thinking of installing a woodburner. Thank you.
West Hay August 2015
We shall be recommending you.
Rodney Stoke August 2015
We found that the fitters were very clean and tidy in putting out inset woodburner, we would recommend Sandpits.
Galhampton August 2015
Excellent service, fire looks good and the guys were excellent too. Thank you.
Norton Fitzwarren August 2015
Great service from a very helpful engineer, thanks
Winsham August 2015
Polite and clean workers who kept place tidy, many thanks.
Sidmouth August 2015
Excellent installation, thank you. All Sandpits personnel were very helpful and a pleasure to have here, I reccommend their service.
Fivehead August 2015
Fitters very polite and competant and a pleasure to have here.
Yeovil July 2015
Excellent workmanship, very nice fitters,friendlyand very helpful with good ideas, assets to Sandpits, gold stars...
Creech St Michael July 2015
Thank you to the fitters for their due care and attention, help and advice, looks good, a job well done.
Chilton Polden july 2015
Good work, very tidy
Bruton July 2015
Fitters were fantastic from start to finish. Very polite, helpful and tidy.
Taunton July 2015
Magnificent team, grand job, well done and thank you
Ilminster July 2015
Great quick work
Wellington Aug 2015
Professional approach, clean installation, very satisfied. Thank you
Taunton June 2015
Worked hard and very tidy
Chilthorne Domer June 2015
Excellent friendly service
Taunton - June2015
Am happy with the workmanship and the team sent to do the job, v good.
West Lydford - June 2015
Fantastic job! Both fitters worked so hard all day, explaining at every stage, what a professional team. I would recommend you to anyone.
Shillingstone May 2015
Fitters were terrific, so polite and pleasant, they tidied up immaclately at the end of the day and gave helpful and considered advice at points during the installation. Many thanks for a wonderful job.
Ilminster April 2015
Very helpful with advice during installation and demonstrating the operation of the stove. Many thanks.
Extremely satisfied with service from Sandpits, all staff helpful, polite and efficient. Installation carried out over 2 daysand my concerns over height of extended flue were dealt with promptly. All engineers were competant, efficient and polite and I felt the installation had been undertaken by experts which was very reassuring.
Knowle St Giles May 2015
Excellent service, Thank you.
North Petherton 2015
Very Pleased with every aspect of the installation, thorough and knowledgable coupled with good workmanshipfrom rooftop to clearance after. Thank you.
Kingston St Mary May 2015
We are very pleased with the work carried out, both of the fitters were very helpful in explaining the process to ourselves and made the installation go smoothly. They have done a great job, we are both delighted and looking forward to using the woodburner.
Stove looks great, very happy with the work and service your boys provided, thank you.
East Coker March 2015
Installation went very well. Installers very helpful & considerate and willing to answer all questions in a complete and friendly manner. I am very pleased with all aspects of the work and installation.
East Brent - March 2015
The team were very helpful and efficient. A pleasure to have about the place, thank you.
Bridport March 2015
An excellent installation service carried out by M & J, we have no qualms about recommending them - polite, well informed and engaging us in all the decisions that needed to be made. An excellent advert for your company. We are very happy with the overall project result.
Burnham on Sea February 2015
1st class service
North Petherton February 2015
Staff very efficient and friendly, thank you
Very pleased with all the service from very first call in the shop, survey, and finally installation. Workers very professionalin the installationand left it very clean. Quality work.
Bradford Abbas February 2015
We are really happy with everything, everyone has been excellent, thank you
Montecute Feruary 2015
Superb job, Thank you. Lads clean tidy and friendly, many thanks
Weare Febraury 2015
Installation carried out in a professional manner by competent and polite engineers.
Creech Heathfield January 2015
Excellent job, thank you.
Frome St Quintin January 2015
Fantastic service, work completed as requested, workmen polite & accomodating and cleaned up after leaving house immaculate. thank you for making it all so stress free. I will definately be recommending Sandpits.
Chard January 2015
Work well done, clean, no rubbish left and very professional
Pawlett January 2015
The team seemed very organised, took care on ladders etc, & made a very neat installation completed at the time arranged.
Somerton January 2015
Guys doing installation were excellent, clean and tidy, efficient, polite and comprehensive, thank you.
Baltonsborough January 2015
Very friendly and professional servicealso very clean and tidy, would highly recommend.
Wincanton January 2015
I recently placed an order for several spare parts for two multifuel stoves (Franco Belge-Montfort &Beaufort), I just wanted to say thank you for such a professional service, my order was delivered before the date estimated, I was updated from despatch to delivery and thedelivery was within the time frame given. The packaging was excellent (for fragile items) clearly marked notices. I will be recommending your services for friends who own woodburners in the future. Thank you once again. Great company to deal with.
To all at Sandpits
Just to let you know our Hunter Herald has arrived safely. We are absolutely thrilled with it. Not only will it keep us warm, but its also going to look amazing. We really don't know how to express to you the difference between buying from yourselves, (so helpful and professional) and attempting to do the same in our own home area (the exact opposite)! All we can do is say a big thank you for the wonderful 5 star service and kind attention that we have received; it is very much appreciated.
J P. (this customer bought a double sided stove and respray, supply only)
Pleased with job, workmen were neat and tidy and cleaned up after themselves.
Excellent installation service, thank you
Very competant and polite, gave us good information and worked very hard. Excellent job and very good clean up.
Very impressed all round, nice job, would recommend anytime
The chaps worked very hard, had customer preference in mind at all times and were very polite. I would recommend without hesitation
Very pleased with the work carried out and the proffesionalism of the two boys. Thank you
Many thanks for a considerate and efficient installation
Great service-good explanation of stove. Thank you
Excellent service, shall look forward to being as warm as toast during the winter months!!
Polite, efficient, came on time, were knowledgable and did a good job.
Excellent knowledgable service, many thanks. Very thorough and tidy.
Excellent service, clean and tidy
Brilliant. Whole job done thoroughly and professionally, staff cheerful, helpful and explained all
Fantastic job, we are really pleased. Fitters are considerate and friendly. work of really high quality. Many thanks
Very pleased with the service - a cheerful and helpful team throughout - much appreciated
I am most grateful for the speedy anf friendly way that your engineers fitted my replacement Clearview.
Coombe August 2014
Very good service, pleasant people, thank you.
Beaminster September 2014
Fabulous service, veryinformative, excellent work done, many many thanks.
Hatch Beauchamp August 2014
We're very happy with the excellent job,carried out cheerfully and professionally, despite an unforseen hitchwhich involved extra work to create a wider hearth. The end result looks terrific. Well done!
Shepton Beauchamp September 2014
Looks to be a very good job - will be using when the weather is colder!
Wincanton July 2014
A good installation, nice people attended, very knowledgable.
North Curry July 2014
Lovely job, all explained throughout, thanks.
Wiveliscombe July 2014
Your fitters did a great job - they were respectful and hardworking throughout and a good advert for your organisation. I liked it that they left me a note as I had gone to work before they finished on the first day - very professional to keep me informed.
Sidmouth July 2014
A really efficient team, we are very pleased with both the quality of work and the look of the finished item.
Well done everyone!!
GS Chard 2014
Customer Feedback July 2014
The Managing Director
I had a new woodburner installed recently by your Company and I felt I had to write to you and compliment you on the quality of your staff. From meeting the Surveyor at the start to survey my property to the Installers who did the installation I was very impressed. The latter particularly were very professional and spent time making sure everything was perfect. A lot of my friends in Kingsdon have used your Company and said good things and I am delighted to have followed their advice and chosen your company. Many thanks indeed for a job well done!
Liz S (Kingsdon) sent by email.
Hi. I just wanted to thank everyone I dealt with at Sandpits for being so lovely, be it on the phone or in person.
I get really anxious at the prospect of having workmen in my house but the lads that came to fit the stove where a pleasure to have around and put me at ease really quickly.
You came highly recommended and I would certainly recommend you to anyone else.
Many thanks again,
Received 13 June 2014.....Thank you
I just wanted to take the opportunity to thank you for our recent delivery, a Villager Esprit Solo stove.
When ordering, I had a specific edition in mind and your team made it really easy for me, reassuring me about delivery dates etc and making sure I had a great experience. It arrived today and it's exactly what I wanted, so this is much appreciated!
Also, special mention needed for your delivery driver - we were advised it would be with us after midday today - your driver arrived bang on midday and was extremely helpful, not needing any support to bring our stove inside and was a real asset to your company.
Working in customer service management, I see a lot of opportunities taken to complain about service, but myself and my partner really feel that you guys deserve recognition for the great service we have experienced with you.
RV & MB
Received by email 13 June 2014.....Thank you.
Dear Wonderful Staff,
Thank you all who has been involved with the sale and installation of our "red" Franco Belge Multifuel Woodburner. You are a "Super Team", the "Boys" who fitted it have done a neat immaculate job. Thank you so much, they were very pleasant, polite and left a really tidy room. We've been through so much, since flooding, so this was a good experience, Thank you.
D & P
By Card in post 19 June 2014 Thank You.
Installation done by a friendly team, let's see how it works now. Merriott June 2014.
Great team of lads, clean an tidy, fantastic job. Would recommend to anyone 10/10 Sherborne June 2014.
Delighted with all work, Many Thanks - Weston-super-Mare June 2014.
Installers provided an excellent service and I was very pleased. They were pleasant , courteous and professional. A job very well done. Nether Stowey June 2014.
Very pleased with everything - Long Sutton June 2014.
Thank you very much. Very hard working fitters - good job - very pleased. Minehead June 2014.
Very pleased with the service, efficient and very friendly staff, excellent - will recommend. Seaton June 2014.
Really pleased with the stove and the installation - the two installers were polite and professional Wellington June 2014.
Thank you for your careful work - Watchet June 2014.
Thank you so much, a very good job, men worked extremely well and hard, so pleased. Good service, such pleasant staff, in shop and workmen - Thank you once more, good team. Moorland June 2014.
Nice to deal with - Cleaned up beautifully - Very good Chard June 2014.
Very friendly, efficient and tidy installation - Ilchester June 2014.
Great guys, most helpful - left home in a good clean order - Clearview stove looking fabulous. Would recommend - nothing too much trouble. Chard 2014.
Very pleased indeed, a beautiful job done with great skill and care Ashcott June 2014.
Charming men - Terrific service We love your Company - Nether Stowey June 2014.
Guys worked incredibly hard and we are exceptionally happy with the result. Porlock June 2014.
Lovely helpful staff - both on phone and in person. Churchstanton May 2014.
Fantastic, quick clean service from purchasing to installation - Mark May 2014
Very proficient, efficient and will recommend to others - Thornford - May 2014.
Work carried out clean and tidy, happy with service and very happy with workmen - helpful and informative Yeovil - May 2014.
Done efficiently and meticulously - Sherborne May 2014.
We had two teams dealing with our installation both were exemplory in their work and manner. Put up with us well!!! Dog didn't escape!! all good. I guess you get what you pay for!!! West Hatch March 2014.
As always excellent service from start to finish, great lads very clean and tidy. Our second stove from you, I think my brother has 3, we will be very happy to give a recommendation at any time. Frome April 2014
Great Job, good service. Taunton April 2014
Very satisfied, clean and tidy at all times Bower Hinton April 2014.
Guys were very polite, helpful and cleaned up after themselves. Overall very pleased with the job. Many Thanks. Bishops Lydeard April 2014.
A very efficient service, very pleasant engineers Thank you. Blagdon Hill April 2014
Thanks, installers went to extra mile to get the job done well. Cleaned up as they went which is much appreciated. Ta Langport April 2014.
Engineers very helpful and polite despite difficulties encountered which were not anticipated. Hatch Beauchamp April 2014.
Thank you, very efficient and pleasant experience and much quicker than i thought it would be. Sherborne March 2014.
Thank you, very nice lads installing and gave me full instuctions or use. Taunton March 2014.
Efficient, friendly, helpful, Thank you very much. North Petherton March 2014.
Excellent service. Installers did a neat job. Both very pleasant and helpful. TOP MARKS - Edington March 2014.
I cannot commend the installers highly enough for their efficiency and good working practice. it was a pleasure to have them in my home. Baltonsborough Marc 2014.
I found your boys wonderful and I would use you again! Monksilver March 2014.
Very good work thank you Taunton March 2014.
Very efficiently installed - Castle Cary March 2014.
EXCELLENT JOB! I was particularly impressed with the chaps, communication on arrival, to what was involved, what may have been a small problem handled VERY WELL and I am happy and would recommend you, nice job, happy customer - Chard march 2014.
Very pleased. Boys were good workers, clean and tidy and very pleasant. Buckland St Mary March 2014.
Thank you once again for a great service. The two engineers were very helpful and professional. Over Stratton March 2014.
Excellent service. Job well done, friendly team. Stoke Sub Hambdon Mar 2014
Excellent Service Thank you North Curry Feb 2014.
Very very pleased with the work installers have done and pleased with the fire Ruishton Feb 2014.
installers have carried out an excellent job thank you - Taunton Feb 2014
Lovely Chaps - Great Service - Very respectful Cheers - Glastonbury Feb 2014
Very pleased with the work and efficiency of the 2 staff involved - Yeovil Feb 2014
Two courteous, hard working young men, who were very patient and understanding when we had to make an unexpected decision over the fitting (or non-fitting) of the recommended chimney liner - Compton Dundon Feb 2014
Thank you very much, all completed in a morning, very efficient North Petherton - Feb 2014
Thank you for your prompt attention, the installers have done a good job for us, having carefully and thoughtfully lined the chimney and installed the Clearview stove. They left the site tidily and we will recommend them to Sandpits Management. - Wrantage Feb 2014
Excellent service from your own engineers and scaffolders - Thank you for the service - North Petherton Feb 2014
Thank you for such an efficient service and your excellent staff - Hemyock Feb 2014
F A N T A S T I C !!! Somerton Feb 2014
Both your workmen kind, courteous and efficient - Broadway Feb 2014
Really pleased with this woodburner - belts out the heat - Burrowbridge Jan 2014.
Good work, friendly and tidy, can't believe it went in so quickly. Somerton Jan 2014.
Excellent sales knowledge and trouble free, installation 100% satisfied East Coker Jan 2014.
Graet service as always, guys worked very hard - thank you - Goathurst Jan 2014.
Thank you both for the great care you gave on Monday - Sidbury Jan 2014.
Thank you super service, helpful with advice and consideration to our home environment. Thanks for sorting out the problem with fitting. Frome Jan 2014.
Excellent service, very clean and tidy, helpful and knowledgeable. Giving clear instructions/explanations Bicknoller - Jan 2014.
Clean and tidy and pleasure to have your employees in our house - Ilminster Jan 2014.
The fitters were very helpful and made a very good team, they did a very good job and I'm grateful. Ottery St Mary Jan 2014.
Job well done, very neat job. Buckland St Mary Jan 2014.
I very much appreciated all the efforts taken to limit the dust and mess, thank you Motcombe Feb 2014
Full explanation given on all aspects of my new log burner. Friendly and helpful staff. Cleaned up well after completion. Very pleased with the look of the burner - Taunton Feb 2014.
I have been extremely impressed with the professional and friendly way your team work , the installers were fantastic and I am so impressed with the results. We have a great looking new Town and Country fire and can't wait to try it out - huge thanks again - Yeovil Nov 2013
Work carried out in exemplorary and speedy fashion - Many thanks - Butleigh - Nov 2013.
Ver pleased with standard of workmanship - Dorchester Nov 2013.
Great job - Great work! Thank you to installers P.S Give them a pay rise! High Ham - Nov 2013.
Very Very Happy - Ilminster Nov 2013.
Professional Staff, site left clean, workings thoroughly explained, a credit to the Company - Thank you - Othery Nov 2013.
Fantastic workmanship - Thank you - Effort much appreciated - Weymouth Nov 2013.
Great Job, fire looks fantastic and your staff were excellent - Taunton Nov 2013.
Excellent installation team many thanks - Kingweston Nov 2013.
Excellent professional team, very tidy workmanship, thank you very much - Kingsdon Nov 2013.
A very clean and efficient service - well done! Ashill Nov 2013.
Excellent job, well pleased - well done and thanks - Ilminster Nov 2013.
Excellent days work, all well installed without too much problem and no mess and cheerful as well. We will recommend to everyone who will listen - Cheddar Nov 2013.
Excellent job - very courteous engineers - a good experience - Somerton Nov 2013.
Really pleased with, love its look, really helpful and explained everything really well Comeytrowe - Taunton Dec 2013.
A most efficient service throughout - Shaftesbury - Dec 2013.
Very happy with engineers works - Barrington Dec 2013.
Very good job and hoovered too! Stoke St Gregory - Dec 2013.
Very happy, nice clean job, very well done - polite and helpful as usual - Halse Taunton Dec 2013.
Very please with all aspects of your service, right from coming into your showroom to now looking at our safer Clearview 500 - Thank you all very very much - Radstock Dec 2013.
Excellent service - staff friendly and efficient job took less time than I thought - even better. Would thoroughly recommend Sandpits to friends - Beercrowcombe - Dec 2013.
Very delighted and gread work, clean, tidy and smart - Templecombe - Dec 2013.
Extremely well done in probably the worst weather conditions of the year or even 10 years!!! Thank you and will continue to recommend for further custom - Thornfalcon - Dec 2013.
Very friendly young man, left my house clean and tidy and a pleasure to have them in our home. Thank you. Westonzoyland Dec 2013.
Pleasant efficient young man - very clean afterwards. Clear explanation of workings - Castle Cary Dec 2013.
Without firing up the stove, the overall impression is very good. The chaps stayed to finish the job in one day. Very polite and helpful! Wellington Sept 2013.
Very imformative and careful fitters, excellent clean work Ilton - Sep 2013.
Great job, very professional would recommend to everyone. East Lambrook - Sept 2013.
Thanks for all the help that the fitters provided, they were fab! Sherborne - Sept 2013.