What our customers say

19th August 2021

WE WERE VERY IMPRESSED with the skill and ability of the fitters of our new multi fuel stove. Very nice people and no mess. Thank you.

Graham S.

10th August 2021

I WOULD RECOMMEND WITHOUT HESITATION

I have used this Sandpits before and knew they delivered quality service. So having moved to a new property in Christchurch in Dorset I wanted to have the same quality and service. The engineers travelled daily from Somerset to my property, they were friendly and explained what tey were doing at all stages of the instalation of a new fireplace, woodburner and metal flue. When they encountered something, they always made me aware of what they had found and explained how they would resolve it.

So I was happy to go back to a previously used supplier who lived up to theor previous reputation with us. I would recommend without hesitation, although not the cheapest, you know you will get good quality service and workmanship.

Mark Lynch

5th August 2021

WOULD DEFINITELY RECOMMEND THEM

We had Sandpits open up our stone fireplace and fit a freestanding wood burner, being summer we haven't used it as yet but the job they have done looks to be excellent, from start to finish they have been really good carrying out the work when they said and in the time they said. the chap who carried out the work was very friendly and talked us through different options as they carried out the work.
this is the second time we have used Sandpits and would definitely recommend them.

Jim Walder

2nd July 2021

EXCELLENT JOB

An excellent job done on our chimney by a very pleasant team of Lewis and Elliot. Not to forget a very helpful Dannii.

Keith Fowler

1st July 2021

EXCELLENT RESULT - from the beginning of the project until the completion - Prompt arrival of very pleasant staff, well organised , efficient and tidy work. We have used this firm before when the Log Burner was bought and installed some 10yrs ago - we were very pleased to see that there has been no drop in standards over that period of time - Well Done Sandpits.

Sheila W.

1st July 2021

COMPETITIVE PRICE & TIDY

The engineer visited to discuss the job and made useful observations. The quote was competitive and the work done tidily. The engineers were polite and courteous.

Alexandra Janes

26th February 2020

TOP JOB FROM SANDPITS. Really happy with the supply and fit of two new wood burners. Everything was straight forward and easy. Superb team of fitters who were always helpful, polite, efficient and went the extra mile which we cannot thank them enough. Finished the job when they said they would. Couple of small snags but these were sorted out straight away which was really impressive!

These guys are the ones to use and we shall always recommend Sandpits.

Thanks all, from Matt & Sam

22nd December 2019

VERY GOOD THROUGHOUT Very efficient team from first contact through to installation . Would recommend them to others .

StuartB-499

9th December 2019

GREAT BUY, GREAT SERVICE We recently purchased a wood burning stove from Sandpits and i must say we couldn't be happier.
the service we had from start to finish was excellent.
Ours was a little complicated in the fact that we were replacing a 40 years old inset wood burner with a free standing open stove that was to be connected into an external chimney.
We decided to use our own builder to create the opening where the wood burner was to be placed and put in the harth.
Sandpits were really helpful and after they had completed a onsite survey they advised our builder on exactly what was needed.
The installation of the stove and flue liner by Sandpits was very straight forward and took just a few hours and after the two small burns that had to be done to cure the new stove we are now able to enjoy the benefits of this amazing stove warming the room and using half of the wood we used with the old one.
Great buy great service. 

RogerK-52

30th November 2019

EXCELLENT SERVICE THROUGHOUT. Sandpits gave excellent service throughout the purchase and fitting of our Charnwood C5 woodburner even when we changed our minds at the last minute to upgrade from C4 to C5. We asked for an alcove to be made to fit the woodburner. The fitters worked very hard to complete the job on time, with minimal disruption to us and left everything clean and tidy. We are really pleased with the woodburner and also the logs supplied. I would strongly recommend Sandpits to anyone considering using Sandpits. 

ColinC-341

16th November 2019

EXCELLENT SERVICE Polite and pleasant customer service and efficient, clean workmen who really knew their stuff. Pleasure doing business with you.

FrancesD-50

20th October 2019

EXCELLENT Excellent service arrived on time, made sure furniture all protected, got on with job pleasant, and efficient, very happy with service from start to finish

JamesH-1584

25th September 2019

EXCELLENT JOB, WELL DONE! From walking into the showrooms and selecting which log-burner we wanted, through the survey to installation, was pleasant overall experience. There was no hard-sell, just sound advice and information given. The two installers were very polite and efficient and the finished job was fantastic. We are really pleased with it. Added to that, apart from now having a wonderful log burner in our lounge, we would not have known the we had had any work done. They tidied up every night after they had finished, and left everything clean and tidy. The work was done well within the time scale quoted. Well done Sandpits! We couldn't recommend them more highly . 

KeithC-198

September 2019

We would just like to say a huge thank you to Sandpits who recently installed two wood burning stoves for us when we moved house. From our initial enquiries we were given expert advice by Simon in the showroom, the informative survey by James and right through to Martin and his team who carried out the installations. The installations were done carefully, sympathetically and professionally. Having just moved we had lots of different contractors carrying out work but Sandpits were by far the best team. Thank you!

16th August 2019

EXCELLENT SERVICE, WOULD DEFINITELY RECOMMEND We had out existing inset multifuel burner removed and replaced with an freestanding multifuel stove and chimney lined, together with oil heating boiler and tank installed.
The works were carried out in a professional manner, with excellent workmanship.
Works and any necessary adjustments explained fully.
The house was left tidy each day, items no longer needed removed from site and works completed within the quoted timescale, 1 week.
New controls shown and explained how they work and how to adjust to suit our needs. view less

DawnW-225

16th August 2019

VERY PLEASED Sandpits fitted two Clearview wood burners and flues to our new barn conversion. Everyone was pleasant helpful and knowledgeable. The fitters did a very tidy job and worked well with our builders.

JamesH-2089

12th August 2019

A FIRST-CLASS JOB. We could not fault this excellent sevice. An old stove was removed. The chimney was sealed and the existing liner was disconnected and taken away, all without any mess and the minimum of disruption.
I would not hesitate to recommend this company. 

Yellowpen23

3rd July 2019

REPAIRS TO CHIMNEY AND FLUTE Very well pleased with Sandpits work. They took care to ensure that there was plenty of cover to collect debris and explained or showed me what was happening. Although I have yet to light the stove I am very confident everything will be in order. Both the staff on site were polite and very helpful. 

MikeD-397

3rd July 2019

A WONDERFUL EXPERIENCE! The staff were all thoughtful and interested in my purchase from the outset. Each person I met was helpful and polite. They kept me informed at each stage of the measuring up, removal of old range and delivery of my lovely new Esse . I would happily recommend Sandpits Heating Centre to anyone 

SusanB-364

1st July 2019

QUALITY AND CRAFTSMANSHIP Great service from an experienced team. From start to finish, the survey and advice, selection of wood burner and installation was carried out professionally. I was impressed by the way an old fireplace was transformed with its original features exposed and crafted. I would recommend Sandpits anytime. 

AdrianP-167

24th June 2019

RECOMMENDATION. The staff in the showrooms were very helpful and knowledgeable. The fitters were efficient and very tidy. There was paint missing from one of the stove door hinges. James came outand sprayed it that afternoon. Would certainly recommend Sandpits. We are delighted with our midnight blue wood burning stove. Well done all. Ps wonderful cakes in the tea room. 

Bee0-2

March 2019

Please can you convey my thanks and appreciation to the 2 young men Adam & Mark (?) who fitted our Log burner and reinstalled the fire place for the excellent job they have done for me, am very pleased. Also to Tom for organising the work. I am a happy customer.

February 2019

Hi,
I'd like to say a hugh thank you to Lee and team for installing my scan 45 in grey and the brilliant job they did. I love my log burner. Secondly I'll like to thank the person who managed to find me a grey one at short notice after a black one turned up and getting it within the 2day booked installation. Thirdly for the way in which the team worked keeping the property clean and tidy in some horendous wet weather you wouldn't have known they had been in and out.

Well done sandpits

November 2018

Very pleased with the workmen, did a very good job. Thank you very much

July 2018

Quick and efficient, thank you

July 2018
Very pleased with the work and the overall look of everything

July 2018

Dear Tom and Co.

Attached is a photo from your very successful installation of a Mendip Ashcott Stove.

Your chaps were very professional, courteous and grateful for the cups of tea that Mrs C made them during the day. They were clean and tidy and did a great job.

Many thanks!

July 2018

Out standing team, great service.

June 2018

I wanted to say thank you for the work just completed. Martin and Kieron were excellent workers who worked well as team. Unlike some workers I have known these two didn't take long breaks or spend a lot of talking they just got on with the job and did it very well. They left my sitting room cleaner now than before they started.

Really well done. I shall have no hesitation in recommending Sandpits to family and friends or anyone else who asks.